Project Terms & Conditions
I’ll always do my best to fulfil your needs and meet your expectations, but it’s important to have things written down so that we both know all the W's – who should do what and when, and what will happen if something goes wrong. In this contract you won’t find any complicated legal terms or long passages of unreadable text. I’ve no desire to trick you into signing something that you might later regret. Let's just put everything out there so we're comfortable moving ahead making great stuff together.
Please read everything here – you'll have a chance to approve it at the bottom.
project Summary + Scope
Me: I'll send you a customized estimate, based on the initial scope of the project, will be sent via email. I'll revise the estimate if there's revisions and send you a final version. This estimate will expire after 30 days, then I'll have the option of modifying it.
You: Your final approval of the estimate will be done via email. This approval, along with your agreement to these terms and conditions, will be viewed as a signed contractual agreement.
what do both parties agree to?
You: You have the authority to enter into this contract on behalf of yourself, your company or your organization. You’ll give me everything we need to complete the project as and when and in the format I need it. Deadlines work two ways, so you’ll also be bound by dates we set together in the project schedule. You’ll review my work, provide feedback and approval in a timely manner. You also agree to stick to the payment schedule set out in this contract.
Me: I have the experience and ability to do everything we’ve agreed with you and I’ll do it all in a professional and timely manner. I’ll do my very best to meet every deadline that’s set out in our project schedule and on top of that I'll maintain the confidentiality of everything you give me.
The nitty gritty
Design: Squarespace uses flexible layouts that are responsive (adapt) to the capabilities of many devices and screen sizes. I'll create a static mock-up to indicate a look-and-feel direction (colour, structure and typography.) We'll call that ‘design atmosphere.’
You’ll have plenty of opportunities to review my work and provide feedback. We’ll have regular, possibly daily, contact. If, at any stage, you’re not happy with the direction my work is taking and want to stop working together, you’ll pay me in full for everything I’ve produced until that point and cancel this contract.
Content: You're responsible for providing all text copy unless copywriting is included in your estimate. You are responsible for providing graphic files like logos in editable, vector format. If you require stock images, I'll do searches and provide estimates for stock purchases. You will be offered both free and paid fonts to choose from for type purposes on your designs.
Concepts + Revisions: I'll provide up to 3 revisions based on one initial concept for each project, as is included in your estimate. Once the amount of maximum revisions has been reached no further revisions can take place unless the client pays an additional fee for each additional revision(s) which we'll agree to in the estimate.
Client Responsibilities: It is extremely important to me that you are happy with your new design. To that end, it is very important that you take the time to do some research and think about what you want your goals before we start and clearly communicate your ideas to me by thoroughly answering all project planning questionnaires and guides.
It is imperative that you return all correspondence with detailed, constructive feedback in a timely manner to keep all projects moving forward smoothly and deadlines met. Any significant delay may result in additional fees.
If I’m expecting something (feedback, copy, materials, etc.) and you fall off the face of the earth and I don’t hear from the you at all within five business days of the scheduled deadline a $100 late fee will be added to the final invoice to account for project rescheduling.
Project Scope Changes: I don’t want to limit your ability to change your mind or limit you to your earliest ideas. The price in your estimate is based on the original project scope and the length of time I estimate we’ll need to accomplish everything you want to achieve, but I'm happy to be flexible. If you want to change your mind or add anything new, that won’t be a problem. I’ll provide a separate estimate for the changes that require additional rounds.
Changes in the project scope or additional revisions may extend or delay the completion date or deadline.
Technical Support: You will have 30 days of website (and moral) support by me after your site is done, after which you'll take the reins, go forth, and conquer. I’ll provide you with training videos you can refer to. You can also find how-to videos and articles easily online.
If you’d like to have someone else do regular maintenance and content updates to your site, contact me about monthly retainers or hourly work.
I don’t offer tech support for website hosting, email, or domain hosting. Contact Squarespace, your email or domain provider. Squarespace has amazing online resources, a user forum, and award-winning customer service should you need it.
Legal Stuff: I can’t guarantee that my work will be error-free and so I can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised me of them. You are responsible for proofreading unless hiring a proofreader in the estimate. Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
Copyrights: First, you guarantee that all elements of text, images or other artwork you provide are either owned by your good selves, or that you’ve permission to use them.
Then, when your final payment has cleared, copyright will be automatically assigned as follows:
You’ll own the visual elements that I create for this project. I’ll give you the finished files and you should keep them somewhere safe as I'm not required to keep a copy. You own all elements of text, images and data you provided, unless someone else owns them.
I’ll own the artwork - the unique combination of these elements that constitutes a complete design and I’ll license its use to you, exclusively and in perpetuity for this project only, unless we agree otherwise.
I love to show off my work and share what I’ve learned with other people, so I reserve the right to display and link to your project as part of my portfolio and to write about it on websites, in magazine articles and in books etc. So, it's yours, but I get to use it to promote my business. I’ll place a link in the mouse type at the bottom of your site.
Payments: I'm sure you understand how important it is as a small business that you pay the invoices that I send you promptly. As I'm also sure you’ll want to stay friends, you agree to stick tight to the following payment schedule.
After the estimate and terms are agreed upon, you'll be responsible for paying 50% of the fee in order to book your project. This payment is non-refundable. At the time your retainer is paid, I will reserve space in my calendar for this project. For this reason, in the event that the contract is canceled by you for any reason, all monies paid will be retained by me in order to offset loss of business.
The remainder of your fee will be due approximately 60 days after our kick-off call (Strategy Session). This is when our project is scheduled to be complete and ready to launch.
Once final payment is made, final files and website ownership can then be transferred to you and your website launched (yay!). You are responsible for your domain fees and annual Squarespace hosting fee. All payments must be clear before work can begin or resume.
the horrible small print
You can’t transfer this contract to anyone else without my permission. This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.
Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of the courts. And big men with dogs...
The Dotted Line
Hope this has made everything clear. Please complete this form to let me know that you've read and agree to these Terms + Conditions – then we can get this party started!